Delivery options: (Delivery available Monday to Saturday 12-10pm, Except public holiday)
- 48Hrs Delivery (for order made before 10pm daily): Free Delivery for orders $49 and above. If not, delivery charge is $6
- 90mins delivery (for order made 10am – 5pm Monday to Friday): delivery charges $19.9 for all orders
- Self Collection
Self-collection / pick up
Prefer to pick up your bottles yourself?
No problem! After you make your order online, simply come visit us at our collection location and pickup your order:
126 Joo Seng Road #05-09B Gold pine Industrial Building
Self-collection is available from:
* Monday to Friday between 10:00am to 6pm
* Saturday, collection is between 10:00am to 12pm
* The Thirsty Donkey reserves the right to deviate delivery times
* The company has the right not to deliver an order at its sole discretion
* All sales are final. No cancellations
What is your returns policy?
At Thirsty Donkey we sell well-known, high-quality brands of alcohol so when you place an order you can be confident that you’re getting exactly what you’re expecting.
We are happy to accept returns of product that are delivered damaged or unusable for any reason. We don’t expect this to ever happen but please call our customer service line within 24 hours of delivery in the event that it does.
Because we already offer the best prices and FREE delivery, we are unable to accept returns if you simply change your mind and decide you no longer want the items we’ve delivered.
If you are holding an event and are unsure what quantities you need, please call our team to discuss. We will assist with quantities and may be able to offer a unique refund policy for your event. Contact us at [email protected] or call us at CUSTOMER CARE: 98367848
You can call Monday through Friday between 9:00 am to 5:00 pm or send an email to [email protected] at any time.